1. Introduction
At InvestWise Academy ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website investwiseacademy.ca or make a purchase from us.
We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Account Information: Username, password, account preferences, and purchase history
- Payment Information: Credit card details, billing address, and other financial information (note: payment information is processed by our secure third-party payment processors)
- Communication Information: Information provided in emails, contact forms, or other communications with us
- Demographic Information: Age, gender, education, occupation, and other demographic details that you voluntarily provide
2.2 Usage Information
We automatically collect certain information about your use of our website, including:
- Technical Information: IP address, browser type, operating system, device information, and internet service provider
- Usage Data: Pages visited, time spent on pages, links clicked, search terms, and referral sources
- Location Information: General geographic location based on IP address
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy section below)
3. How We Use Your Information
We may use your personal information for the following purposes:
- Process and fulfill your orders and provide customer service
- Create and manage your account
- Send transactional emails, such as order confirmations and receipt
- Provide access to purchased educational content
- Respond to inquiries and provide support
- Send marketing communications about our products, services, and promotions (you can opt out at any time)
- Improve our website, products, and services
- Conduct research and analysis to better understand our customers
- Protect against fraud and unauthorized transactions
- Comply with legal obligations
4. How We Share Your Information
We may share your personal information with the following categories of third parties:
- Service Providers: Companies that help us operate our business, such as payment processors, email service providers, hosting providers, and customer service tools
- Business Partners: Trusted partners who help us provide our services or who collaborate with us on joint offerings
- Legal and Regulatory Authorities: When required by law, court order, or governmental regulation
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets
We do not sell your personal information to third parties for their marketing purposes.
5. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you
- Correction: You can request that we correct inaccurate or incomplete information
- Deletion: You can request that we delete your personal information
- Restriction: You can request that we restrict the processing of your information
- Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format
- Objection: You can object to our processing of your information
- Withdraw Consent: You can withdraw your consent at any time where we rely on consent as the legal basis for processing
To exercise any of these rights, please contact us at [email protected].
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive information
- Secure Sockets Layer (SSL) technology for secure transmissions
- Access controls and authentication procedures
- Regular security assessments and monitoring
While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The duration of our ongoing relationship with you
- Our legal obligations under applicable laws
- The applicable statute of limitations for legal claims
- Business and operational needs
8. Cookie Policy
8.1 What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
8.2 Types of Cookies We Use
We use the following types of cookies on our website:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off in our systems
- Performance Cookies: These cookies collect information about how visitors use our website, such as which pages they visit most often
- Functionality Cookies: These cookies allow the website to remember choices you make and provide enhanced, more personal features
- Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests
8.3 Managing Cookies
You can control and manage cookies in various ways. You can modify your browser settings to refuse cookies or alert you when cookies are being sent. Most browsers also allow you to delete existing cookies. Please note that if you disable cookies, some features of our website may not function properly.
9. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.
10. International Data Transfers
We are based in Canada, and your information may be transferred to, stored, and processed in Canada and other countries where our service providers maintain facilities. These countries may have data protection laws that are different from the laws of your country.
We take appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy when transferred internationally.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this Policy and notify you as required by applicable law.
We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
InvestWise Academy
55244 Amber Junction Apt. 266
Lake Estella, NB N5N 7Y4
Canada
Email: [email protected]
Phone: +1 207-264-6100
